air canada

Soap opera star blasts Air Canada after son's nightmare flight from Toronto

Air Canada can now add a soap opera star to the list of high-profile passengers who have called them out on social media.

The Young and the Restless actor Eric Braeden took to X on Monday to rant about his son's recent experience with one of Canada's major airlines that he called "NOT GOOD ADVERTISING FOR YOUR COUNTRY!!!"

"Air Canada is a dismal airline, with an arrogant staff, mediocre service, etc!" his post starts.

The actor says his son was at Toronto Pearson Airport catching a flight to Florida.

"He was there in plenty of time for luggage to be stowed; they told him it took three hours to do so, obviously he asked why it took that long!!" reads the post.

Going through US customs, Braeden says his son learned that it took a fraction of three hours for luggage to be stowed and that customs told him that his bags were already on the plane.

Apparently, staff at the Air Canada gate wouldn't let his son board the plane.

"They refused because he hadn't been there exactly three hours before! He then went to customer service only to encounter some very rude B**CH!!" reads the post.

In a follow-up post to X, Braeden clarified that he loves coming to Canada and that his criticisms lie with Air Canada.

"I love coming to your country, have been all over CANADA, been visiting for over 40 years, only encountered very friendly people; however, AIR CANADA is not what it could be!" reads the post.

"Haphazard service, etc! Having said that, it's a problem with a lot of 'privatized' companies!"

He then makes another post clarifying that he would never use his stardom to take advantage of a situation.

"Have NEVER taken advantage of being a somewhat familiar face, NEVER! But you come at me with a snotty or rude attitude, I'll come after you, NO MATTER WHO YOU ARE!" reads the post.

Many Air Canada customers replied to his first post with similar frustrating stories.

Even Canadians chimed in with their disappointment.

Others said Braeden was being entitled.

The Young and the Restless actor isn't the only celebrity that has called Air Canada out.

Earlier this year, Simu Liu slammed some of the airline's staff for being "unpleasant" and "unprofessional."

Last year, a Harry Potter actor and a WWE star put the airline on blast amid a summer filled with lost luggage and delayed and cancelled flights.

We've reached out to Air Canada for comment.

Lead photo by

Shutterstock/Vytautas Kielaitis


Latest Videos



Latest Videos


Join the conversation Load comments

Latest in Travel

You can explore a Titanic-era steamship in Ontario this summer

This historic small town in Ontario is surrounded by natural wonder

Passenger denied Lululemon reimbursement after WestJet baggage delay

These 3 Ontario destinations were just crowned among Canada's best 'hidden gems'

New US border rules soon to kick in for Canadians travelling with a dog

Famous Cheltenham Badlands near Toronto about to reopen with one big change this year

Ontario just got a stunning new $45 million lakefront museum

How to spend a weekend in and around Ontario's 'Amazon river'